Admission Process

All placements for long-term care are done through Ontario Health atHome.

The steps in the process are as follows:
  • The Client or his/her family contacts Ontario Health atHome, formerly CCAC.  Call 416-750-2444.
  • Ontario Health atHome assesses client needs to determine service requirements.
  • Client and family complete application.
  • Ontario Health atHome determines eligibility for LTC Facility Placement
  • Applications forwarded to 3 3-5 facilities of client’s choice
  • Facility must notify Ontario Health atHome within 5 business days of decision to approve or not approve application. If approved, the facility will also designate which unit would be appropriate for admission.
  • Once the application is approved applicant is placed on Facility Wait list according to priority rating. An acceptance letter will be sent to the client or SDM if client is deemed incapable.
  • The facility notifies Ontario Health atHome in writing whenever there is a bed vacancy.
  • The bed is offered to the next applicant on wait list appropriate to requested accommodation and unit designation.